The recent moves by Rocket and other disruptors aren't just headlines—they're wake-up calls. Just as Uber transformed the taxi industry, we're seeing similar disruption in mortgage lending. But remember: disruption creates opportunity for those willing to adapt. Here are 3 things you can do to adapt to the current state of the industry.
1. Community Marketing
Position yourself as the digital mayor of your area:
Visit and highlight local businesses weekly (coffee shops, bakeries, restaurants)
Create short videos or posts showcasing what makes your community special
Tag businesses in your content to expand your reach to their followers
Remember: This isn't about selling—it's about genuine community support
Success Story: One LO received a $2 million loan from the owner of a gym he highlighted in a simple social post. The gym owner had been following his content for months before reaching out.
2. Storytelling
Move beyond transaction announcements (eg. “Closed in 8 days!”) to meaningful narratives:
Share client success stories (with permission) that showcase problem-solving
Make the client the hero of the story, not yourself
Focus on emotional outcomes: "How this single mom stayed in her children's school district despite a difficult divorce"
Use before/after scenarios that demonstrate real impact
Implementation Tip: Go through your past transactions and identify 3-5 with compelling stories. Create a content calendar to share these over the next month.
3. News Hacking
Become the trusted translator of complex financial news:
Monitor financial headlines daily
Create content that explains "what this means for you" in simple terms
Address client fears before they call you in panic
Position yourself as the calm voice of reason during market volatility
Formula: Discern → Translate → Present
Discern: Identify relevant news and separate signal from noise
Translate: Convert complex information into client-friendly language
Present: Share your insights through your preferred channels
BONUS: Technology Integration
Remember: Human + Machine wins. Neither will succeed in this evolving world alone.
Implement AI for consistency and follow-up (check out our guide from Geoff Zimpfer’s More Momentum session here)
Use technology for tasks humans are weak at (systematic follow-up, data analysis)
Reserve your human touch for relationship-building and complex problem-solving
Consider creating a simple post-closing follow-up sequence using AI assistance
We hope this helps you navigate the rest of your year!